If your first attempt receives no response after 2 weeks, e-mail that volunteer again. Please use the RAOGK website to make your second attempt, so there will be documentation of both attempts.
There are many legitimate reasons why a volunteer may not have responded timely to a request, such as e-mail or computer problems, family or personal illness, or vacations.
Please remember that those who have signed up for this site are volunteers and may be busy with other aspects of their lives. If you receive no response to your second attempt after one week contact us to report the non-responsive volunteer.
Be sure to enter both dates you attempted to make contact when completing the “contact us” form.
NOTE: If you (or your ISP) use a spam blocking service that rejects mail from unauthorized addresses (either addresses not on an approved sender list or not in your address book), our volunteers cannot be expected to click a link to verify that they are not spammers in order to reply to you.
Make sure your spam filters allow mail from all senders and do not use a challenge/response blocking feature.